Gain a penny, lose a dime?

According to the Seattle PI, the decision by Bank of America to charge $5 debit-card fees has peeved hordes of customers, prompting a wave of online tirades and an accelerated flight to local credit unions. 38.7 million people carry Bank of America debit cards.

Adding to the woes sure to haunt the marketing department for years to come, Bank of America’s website crashed Friday before limping along with slowdowns, a day after its announcement. The bank declined to why the problems occurred, or how widespread they were. We could not access their website from our base here in Southern California.